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Public Works - Engineering Maintenance Operations Parks Project Updates + Animal Shelter Update Recycling Sewer/Waste Water Storm Water + Over-Irrigation Storm Water Forms Traffic Your Government » Departments » Public Works Sewer/Waste Water Print Feedback Share & Bookmark Press Enter to show all options, press Tab go to next option Email Facebook LinkedIn Twitter Reddit Font Size: + - Sewer Bills and Payments To Make a Payment: Mail a check to: City of El Cajon, PO Box 51943, Los Angeles, CA 90051 Online here By Phone (619) 873-1660 In Person: 200 Civic Center Way, El Cajon, CA 92020 Sewer Billing Press Release Important Information Regarding Smoke Testing Notice of Sewer System Smoke Testing beginning November 25, 2019 Map of Sewer System Smoke Testing Area Sewer Rate Information Proposition 218 Notice Wastewater Rate Study Frequently Asked Questions Current Sewer Service Rates Sample Billing Calculations Winter Monitoring Period - For Bills Beginning November 22, 2019 * * For SEWER EMERGENCIES please call (619) 441-1658 during business hours or for after-hour SEWER EMERGENCIES, call (619) 579-3311. * * Sewer service provided by the City includes transportation to the City of San Diego’s Point Loma treatment plant where it is treated and released offshore in the ocean. The majority of the City’s sewer costs are for the treatment by the City of San Diego. The sewer charges are calculated based on the water use at each property. The City obtains information about the water use from the water district that provides the service to the property. Within the City there are two water districts providing this service based on the location of the property; Helix Water District and Padre Dam Municipal Water District. The water district will notify the City when the water account for each property is activated or deactivated. The sewer charge will be based on the amount of the water used and the category of the use on the property. Single Family Residential Property is generally billed based on the average of the two winter water use billing cycles (Jan-Feb and Mar-Apr). Water usage during these periods is more representative of the amount of sewage produced by the residence. Effective November 22, 2019, the rate will be $4.49 per 100 cubic feet of water with a bimonthly Base Charge of $24.86. The winter-based calculation is based on the winter water consumption. Go to Winter Monitoring Period to learn more. Multifamily Residential Accounts are billed based on the bimonthly water meter reading at $3.92 per 100 cubic feet of water, effective July 1, 2016. If there is a separate landscape meter installed for the property, the sewer rate is $4.49 per 100 cubic feet of water going to the residential units. The difference between the two rates is the landscape discount that is applied when there is no landscape meter. Effective November 22, 2019, Multifamily residential accounts will have a Base Charge of $24.86 for the first unit plus $12.43 for each additional unit. Commercial Users are designated low strength, medium strength, or high strength based on the use on the property. Where there are multiple uses on a particular property served by the same water meter, the City applies the designation that closest represents the overall sewage strength entering the City’s sewer system. That may be the designation of the highest strength user located on that property. Industrial waste permits may be required for some users due to the type of materials released to the sewer. Specific questions regarding the strength designation should be directed to the Public Works Department at (619) 441-1653 and other questions should be directed to the customer service representatives at (619) 873-1660. Helix Water District Customer Service 7811 University Avenue La Mesa CA 91941 (619) 466-0585 Padre Dam Municipal Water District Customer Service 10887 Woodside Avenue Santee CA 92072-9003 (619) 258-4600 Free viewers are required for some of the attached documents. They can be downloaded by clicking on the icons below. 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